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nsxia

Part of the nsxia ecosystem

Customer support,
simplified

Ticket inbox, SLA management, knowledge base, canned responses, and CSAT — fully integrated with your CRM contacts.

Delight customers at every touchpoint

Ticket Inbox

Multi-channel ticket management with smart assignment and routing.

SLA Policies

Define response and resolution time targets per team or priority.

Knowledge Base

Public-facing articles to deflect common questions automatically.

Automation Rules

If/then automations to auto-assign, tag, close, or escalate tickets.

CSAT Surveys

Automatic satisfaction surveys after every ticket closure.

CRM Integration

Requester auto-linked to CRM contact; view ticket history on contact 360.

Pricing

Simple, transparent pricing

Start free, upgrade when your team grows. Cancel anytime.

Free

Free

1 user included

  • 1 user
  • 100 tickets/mo
  • Email channel
  • 10 KB articles
  • 5 canned responses
Most popular

Professional

$15/mo

Up to 5 users included

  • 5 users
  • Unlimited tickets
  • 2 SLA policies
  • Unlimited KB & canned responses
  • CSAT surveys
  • 3 team inboxes
  • CRM contact sync

Business

$39/mo

Up to 15 users included

  • 15 users
  • Live chat channel
  • Unlimited SLA policies
  • Automation rules
  • Forums / community
  • Custom ticket fields
  • Advanced reporting
  • API access
Best value

Enterprise

$89/mo

Up to 30 users included

  • 30 users
  • Everything in Business
  • Social & WhatsApp channel
  • White-label support portal
  • AI ticket triage
  • Dedicated support
  • SLA guarantee

All Enterprise plans include SLA, dedicated support, and a 30-day money-back guarantee.

14-day free trial on all paid plansNo credit card to startCancel anytimeOne invoice for all nsxia products